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Privacy Policy

Welcome to Innotech Labs Sdn Bhd (“Company”, “we”, “our”, or “us”). This Privacy Policy explains how we collect, use, and protect information when you visit our website.

Our website is a static informational website intended to showcase our products and services. We do not provide user account registration, online payment processing, or direct product purchasing through the website.


1. Information We Collect

We may collect limited personal information when you voluntarily contact us through:

  • Contact forms
  • Email inquiries
  • Phone or messaging communication

The information collected may include:

  • Name
  • Email address
  • Phone number
  • Company name
  • Any information you include in your message

We do not intentionally collect sensitive personal information unless you voluntarily provide it.


2. How We Use Your Information

We use the information you provide to:

  • Respond to inquiries
  • Provide information about our products and services
  • Communicate regarding potential business opportunities
  • Improve our website and customer service

We do not sell, rent, or trade your personal information to third parties.


3. Cookies and Website Analytics

Our website may use basic cookies or analytics tools to improve website performance and user experience. These tools may collect non-personal information such as:

  • Browser type
  • Device information
  • Pages visited
  • General geographic location
  • Website traffic statistics

This information is collected in aggregate form and does not personally identify users.

You may disable cookies through your browser settings if preferred.


4. Third-Party Services

Our website may contain links to third-party websites or services, including social media platforms or external service providers.

We are not responsible for the privacy practices or content of third-party websites. Users are encouraged to review the privacy policies of those websites separately.


5. Data Security

We take reasonable measures to protect the information submitted through our website from unauthorized access, disclosure, or misuse.

However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.


6. Data Retention

We retain personal information only for as long as necessary to respond to inquiries, provide requested services, or comply with legal obligations.


7. Your Rights

Depending on your applicable local laws and regulations, you may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your information
  • Withdraw consent for communication

To make such requests, please contact us using the details below.


8. Children’s Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.


10. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Innotech Labs Sdn Bhd
Email: admin@innotechlabs.com.my
Phone: +6012 487 1154
Address: Suite 3A-3A, Level 3A, Staircase 2, Menara KLH, Bandar Puchong Jaya, 47100, Puchong, Selangor, Malaysia